Privacy Policy
Effective Date: July 17, 2026
French Mill Media ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit [yourwebsite.com] (the "Site") or engage our Services.
1. Information We Collect
- Contact information: name, phone number, email address, and business information you submit through contact forms, booking links, or in the course of a client engagement.
- Project details: information about your business and marketing goals shared during consultations or onboarding.
- Payment information: processed securely through Stripe; we do not store full payment card details on our own systems.
- Website usage data: pages visited, time on site, referral source, and general location, collected via cookies and analytics tools (e.g., Google Analytics, Meta Pixel).
- Communication records: messages sent via contact forms, email, or our CRM (GoHighLevel), including SMS if you opt in to text communications.
2. How We Use Your Information
We use collected information to:
- Respond to inquiries and provide quotes or consultations
- Deliver and manage contracted Services, including ad campaign setup and performance tracking
- Send updates, invoices, and service-related communications
- Improve our Site, marketing, and advertising effectiveness
- Comply with legal obligations
We do not sell or rent your personal information to third parties for their own marketing purposes.
3. How We Share Your Information
We may share information with:
- Service providers we use to operate our business (e.g., Stripe for payments, GoHighLevel for CRM/communications, Meta/Google for ad deliveryhandle data appropriately
- Legal authorities, if required by law, subpoena, or court order
- A successor entity, in the event of a merger, acquisition, or sale of the business
4. Cookies and Tracking Technologies
Our Site may use cookies, the Meta Pixel, Google Analytics, and similar tracking technologies to understand visitor behavior and measure advertising performance. You can control cookies through your browser settings; disabling them may affect Site functionality.
5. SMS/Text Communications
If you opt in to receive text messages from us (e.g., appointment reminders, updates), message and data rates may apply. You can opt out at any time by replying "STOP." We do not share mobile opt-in information with third parties for their marketing purposes.
6. Data Retention
We retain personal information only as long as necessary to provide Services, maintain business records, or comply with legal obligations.
7. Data Security
We take reasonable measures to protect your information from unauthorized access or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Your Rights and Choices
You may:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information, subject to legal retention requirements
- Opt out of marketing communications at any time by contacting us directly or using the unsubscribe/STOP option in any message
9. Children's Privacy
Our Site and Services are not directed to individuals under 13, and we do not knowingly collect personal information from children.
10. Third-Party Links
Our Site may link to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies separately.
11. Changes to This Policy
We may update this Privacy Policy periodically. The effective date at the top will reflect the most recent revision.
12. Contact Us
For questions about this Privacy Policy or your data:
French Mill Media